More than 400 of the world’s largest organizations count on SpringSource to deliver mission-critical support for their Apache Web Server and Apache Tomcat systems.
Our technical staff is deeply involved with the Apache Software Foundation and we employ experts who work on the Apache HTTPD and Tomcat projects full time as code committers. Through our experience and deep technical involvement, we provide superior support to our customers to reduce costs and free resources with no license fees and no vendor lock in.
With our technical leadership on Apache projects, we are able to guarantee rapid bug fixes and provide patches to our customers’ Apache code. We are then able to commit the fixes into the next release of the open source project.
Product Updates and Security Patches: RADARnet™ (Rapid Detection and Response Network) provides alerts, patches and workarounds - often before others are aware of the existence of a problem.
Support customers receive a standard, certified, easy-to-install software build, constant product updates, security alerts and patches, guaranteed bug fixes, indemnification on all the software in the ERS bundle, and technical support all for a single annual fee.
Support Service Levels: ERS Subscription plans are available with 3 different support offerings from business hour coverage to complete 24x7 support. All plans include access to our online knowledge base and FAQs, as well as downloadable documentation.
Please contact us at insidesales@springsource.com for additional information and specific details on solutions and services from SpringSource. Or, if you prefer to talk with us live about our services, call us at 800/444-1935 or 650/425-3515.
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Web services are defining an entirely new computing platform. We are thrilled to partner with such a well-respected open source provider as Covalent and excited to play an important role in the rapid adoption of Web services in the enterprise.
