# Covalent > The Leading Analytical Services Provider in the Heart of Silicon Valley Site: https://covalent.com/ --- ## Pages - [About Us](https://covalent.com/about-us.md) - [Contact Us](https://covalent.com/contact-us.md) - [Get A Quote](https://covalent.com/get-a-quote.md) - [Accreditations, Certifications & Quality](https://covalent.com/accreditations-certifications-quality.md) - [Home](https://covalent.com/index.md) - [Covalent Core Lab](https://covalent.com/covalent-core-lab.md) - [Terms and Conditions](https://covalent.com/terms-and-conditions.md) - [Covalent Connect](https://covalent.com/covalent-connect.md) - [Nexus Membership](https://covalent.com/nexus-membership.md) - [Privacy Policy](https://covalent.com/privacy-policy.md) - [FAQs](https://covalent.com/faqs.md) --- ## Content --- # About Us Source: https://covalent.com/about-us/ Updated: 2026-09-04T16:36:50+00:00 --- # About Us Covalent is an advanced materials science and analytical services platform headquartered in the heart of Silicon Valley. [Contact Us](/contact-us/) [Trustpilot](https://www.trustpilot.com/review/covalent.com) ## Advanced Material Characterization That Drives Innovation We have a proven track record of helping scientists and engineers from many of the most influential companies in the world better understand the optical, chemical, physical, and electrical properties of new advanced materials and devices. Covalent succeeds through a unique combination of cutting-edge analytical instruments, world-class scientific experts, and the industry’s leading digital platform for services. These pillars enable us to deliver actionable, accurate, and affordable materials insight to accelerate the development of product and technology innovations. Covalent’s mission is to ensure that every company has access to the data and expertise they need to move science forward: faster, affordably, and with confidence. ![](https://img.youtube.com/vi/iWkIIOpkbM0/hqdefault.jpg) 40+ Instruments in House 24/7 Lab Operation ~550 Customers Being Served per Year ISO Accreditation ## The Covalent Way 01 ### We are here to serve We aim to dazzle customers with our proactive and positive attitude, and the speed, convenience and quality of our service. We take genuine pride in serving our customers. 02 ### We have a partnership mindset and culture This is a business of relationships - with our customers, with instrument partners, and with partner labs. We seek deals that work for both sides of the transaction; we target long-term, win-win outcomes. 03 ### We are never satisfied Good enough isn’t. We fight and struggle every day to be better and get better in every function. We are obsessed with continuous improvement. 04 ### We will develop and offer the most compelling suite of products We celebrate product innovation and improvement. We take time to think about how our reports and data presentations can be better, more compelling, clearer, and easier to understand. We seek to solve the “real” customer problem. 05 ### We will be better, faster, and cheaper We creatively seek opportunities to automate, batch, parallel process, and run tools unattended. We use technology and operational excellence to be the low-cost and turnaround-time leader. 06 ### We are hungry for growth We will find a way to win the business. We will be creative in pricing and deal making. We are all salespeople - everything we do touches the customer journey. 07 ### We are entrepreneurial We are not afraid to try new approaches. We experiment, iterate, and view failure as another opportunity to learn and grow. 08 ### We are curious and adventurous We love learning new things. We are eager to learn about customers - their problems and technologies - and about each other. We ask lots of questions and are good listeners. 09 ### We value excellent communication and dependability We love clear thinking and disciplined execution. We don’t offer problems or excuses - we drive toward solutions. 10 ### We prize substance over form We fight the pull toward bureaucracy. We implement systems and processes that empower the team to deliver outstanding products and services. ## Covalent Lab Partners ![Rigaku logo displayed alongside Covalent branding for blockchain analytics.](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/09/rigatu-1.png) ![Covalent logo with blockchain data visualization elements.](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/09/joel-1.png) ![Horiba Scientific logo representing scientific research and analysis.](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/09/horiba-1.png) ![Covalent logo representing blockchain data aggregation and analytics.](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/09/toray-1.png) ![J.A. Woollam logo featuring a stylized globe and company name.](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/09/jawoollam-1.png) ![TeleDyne Technologies logo with tagline Everywhere you look.](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/09/teledyne-1.png) ![Thermo Fisher Scientific logo on a white background.](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/09/thermofisher-1.png) ![Covalent logo featuring interconnected lines and digital network design.](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/09/digital-surf-1.png) ![Covalent logo with globe and orbit design for blockchain data solutions.](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/09/anton-paar-1.png) Latest News [![PerkinElmer and Covalent Announce Strategic Collaboration](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/07/p6080100-768x576.jpg) Jul 06, 2026 PerkinElmer and Covalent Announce Strategic Collaboration Read more](https://covalent.com/news/perkinelmer-covalent-strategic-partnership/) [![Science Without Time Zones](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/06/science-without-time-zones-v3-768x456.png) Jun 22, 2026 Science Without Time Zones Read more](https://covalent.com/news/covalent-expands-global-scientific-operations/) [![Covalent Expands Semiconductor Characterization with Oxford Instruments](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/06/pr-oxford-instruments-768x402.png) Jun 03, 2026 Covalent Expands Semiconductor Characterization with Oxford Instruments Read more](https://covalent.com/news/wafer-level-semiconductor-characterization-oxford-instruments/) --- # Contact Us Source: https://covalent.com/contact-us/ Updated: 2026-09-02T22:16:47+00:00 --- # Contact Us Connect with us directly Sales enquiries For quotes, pricing, and service information [salesops@covalent.com](mailto:salesops@covalent.com) [+1 408-580-0605](tel:+1408-580-0605) General enquiries For partnerships, careers, and general inquiries [hello@covalent.com](mailto:hello@covalent.com) [+1 408-580-0605](tel:+1408-580-0605) Location 925 Thompson Pl, Sunnyvale, CA, 94085 --- # Get A Quote Source: https://covalent.com/get-a-quote/ Updated: 2026-08-25T22:41:21+00:00 --- # Request a Materials Characterization Quote Your partner for solving complex materials challenges. Tell us what you need. [Trustpilot](https://www.trustpilot.com/review/covalent.com) --- # Accreditations, Certifications & Quality Source: https://covalent.com/accreditations-certifications-quality/ Updated: 2026-07-29T16:52:02+00:00 --- # Accreditations, Certifications & Quality At Covalent, quality, security, and regulatory compliance are foundational to everything we do. Our accreditations and registrations demonstrate our commitment to delivering reliable results while maintaining the highest standards of quality management, data security, and export compliance. ![ISO/IEC 17025:2017](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/07/iso-seal-1-200x200.png) ### ISO/IEC 17025:2017 Accredited laboratory Independent accreditation that verifies our technical competence, methods, and quality management systems across a broad range of analytical and characterization capabilities. ![SOC 2](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/07/soc2-seal-1-200x200.png) ### SOC 2 Security & data protection Independently audited to SOC 2 standards, demonstrating our commitment to protecting customer data and maintaining robust information security controls. ![ITAR Registered](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/07/itar-seal-1-200x200.png) ### ITAR Registered U.S. Department of State Registered with DDTC under the International Traffic in Arms Regulations (ITAR) to support defense and export-controlled programs with appropriate controls and oversight. ## Our Commitment to Quality From advanced materials to mission-critical programs, our accreditations and compliance programs ensure you can trust our results, protect your data, and move forward with confidence. ### Reliable Results Technically competent testing and analysis you can depend on. ### Data security Robust controls to protect your data and intellectual property. ### Regulatory compliance Aligned with international standards and U.S. regulatory requirements. ### Expert team Trained professionals with deep technical expertise. ### Continuous improvement Ongoing assessment and enhancement of our systems and processes. ### Audit ready Documented procedures and records to support transparency and trust. ## Accreditation Details ![ISO/IEC 17025:2017](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/07/iso-seal.png) ### ISO/IEC 17025:2017 Accredited laboratory --- Accredited by Perry Johnson Laboratory Accreditation, Inc. (PJLA) Chemical, Dimensional, Optical, Mechanical & Non-Destructive Testing Dozens of advanced analytical methods Continuous assessment and quality improvement Accreditation Number: 129554 Certificate Number: L25-835 Valid Through: December 31, 2027 [Download Certificate (PDF)](https://resources.covalent.com/hubfs/covalent-metrology-l25-835-ac-final-11-21-2025.pdf) ![SOC 2](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/07/soc2-seal.png) ### SOC 2 Security & data protection --- Independently examined by A-LIGN Based on AICPA SOC 2 framework Covers Security, Availability, Confidentiality, Processing Integrity & Privacy Ongoing monitoring and continuous security improvement [Learn More About SOC 2](https://www.a-lign.com/articles/what-is-soc-2-complete-guide) ![ITAR Registered](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/07/itar-seal.png) ### ITAR Registered U.S. Department of State --- DDTC Registrant Code: M53444 Registration valid through April 30, 2027 Export-controlled technical data handling procedures Personnel screening and access management Record retention and audit readiness [Download Registration (PDF)](https://resources.covalent.com/hubfs/PDFs/Registration%20Letter%20ITAR.pdf) Need Expert Guidance? Our experts can help you determine if this approach is the best fit for your samples and discuss the next steps. [Talk to a Materials Scientist](/get-a-quote/) --- # Home Source: https://covalent.com/ Updated: 2026-07-22T21:45:48+00:00 --- # Every Material Has a Story. We Help You Understand It. We turn complex material testing data into clear, actionable insights so you can make faster, more confident decisions. [Talk to an Expert](/contact-us/) ## Materials Testing Solutions for Every Challenge ### Failure Analysis Root cause investigation of material, process, and device failures. [Learn More](/solutions/failure-analysis/) ### Metallurgical Analysis Correlating microstructure, processing, and performance of metallic alloys. [Learn More](/solutions/metallurgical-analysis-and-testing/) ### Material Verification Verifying materials against specifications to ensure quality and compliance. [Learn More](/solutions/material-verification/) ### Compositional Analysis Identifying material composition to support quality, development, and failure analysis. [Learn More](/solutions/material-compositional-analysis/) ### Contamination Analysis Identifying contamination sources to improve product quality and reliability. [Learn More](/solutions/contamination-analysis/) ### Performance Optimization Optimizing material performance through advanced testing and analysis. [Learn More](/solutions/performance-optimization/) ## Materials Testing Capabilities by Application ### Mechanical Testing Evaluating mechanical properties to ensure strength, durability, and reliability. [Learn More](/applications/mechanical-testing/) ### Surface & Interface Properties Characterizing surfaces and interfaces to improve product performance and reliability. [Learn More](/applications/surface-analysis-and-interface-properties/) ### Chemical & Compositional Properties Identifying material composition with advanced chemical analysis. [Learn More](/applications/chemical-compositional-analysis-services/) ### Powder Testing Characterizing powders to optimize quality, performance, and processing. [Learn More](/applications/powder-analysis-testing/) ### Optical Characterization Testing Characterizing optical properties to advance material performance and development. [Learn More](/applications/optical-characterization-services/) ### Coatings Testing Characterizing coatings to improve performance, quality, and durability. [Learn More](/applications/coating-testing/) ## The Digital Advantage: MyData Portal Secure, centralized access to all testing data Faster quoting and order management Easy collaboration and seamless report sharing Historical data tracking and compliance support [Take Me to the Portal](https://portal.covalent.com/) ## Why Leading Companies Choose Covalent Helping manufacturers, engineers, and R&D teams get faster, more reliable materials insights, backed by expert scientists and industry-leading instrumentation. 1500+ Companies Served Chosen by global manufacturers, OEMs, and R&D teams to resolve complex material and production challenges ISO ISO/IEC 17025 Accredited Accredited to ISO/IEC 17025 across 60+ standardized and proprietary analytical methods. 70% PhDs & Advanced Degrees Each project is led by highly credentialed scientists combining deep expertise with practical solutions. $25M+ in Analytical Instrumentation 30,000 ft² advanced lab with 75+ instruments for imaging, analysis, and materials characterization. ## What Our Clients Say ![Vivani Medical, Inc.](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2025/10/vivani-logo.png) > Working with Covalent has been a seamless experience and they are my go-to for any materials characterization. Their technical expertise, quality of work, and collaborative approach have made them an indispensable partner in accelerating our development efforts. I cannot recommend them enough! ![Alice Gillen](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2025/10/alice-gillen.jpg) Alice Gillen Associate Director, Process Development ![Calyxo](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2025/10/calyxo-inc-logo.svg) > The team was a joy to work with – super fast quoting, reasonable pricing, flexible scheduling, and friendly + smart people. ![Mahesh Rao](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2025/10/Mahesh-Rao.jpg) Mahesh Rao Director of Manufacturing Operations ![Presidio Medical](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2025/10/presidio-logo.jpeg) > Working with Covalent has been a positive experience. Through close collaboration, they have allowed deeper understanding of our technical challenges with fast turnaround times. They have been indispensable in our development efforts. ![James P. Harris](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2025/10/james-p-harris.jpg) James P. Harris Director, Science and Technology Let's Solve Your Toughest Materials Testing Challenges Our scientists are ready to help you analyze failures, accelerate development, and optimize material performance. [Talk to a Materials Scientist](/contact-us/) --- # Covalent Core Lab Source: https://covalent.com/covalent-core-lab/ Updated: 2026-06-12T17:20:51+00:00 --- # Covalent Core Lab **World-class characterization & imaging****in the heart of Silicon Valley** Advanced material characterization and analytical testing performed directly in our 30,000 sq ft facility — with 75+ instruments and $25M+ in analytical equipment — by experienced scientists and engineers. [Talk to a Scientist](/contact-us/) 30,000 Square foot facility 75+ Advanced instruments $25M+ In analytical equipment 10+ Years Industry expertise ## What Sets Us Apart ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/icon-2026-speed.svg) ### Quick Turnaround Times Rapid project initiation and delivery — we prioritize your timeline so you can move fast on decisions that matter. ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/icon-2026-discount.svg) ### Flexible, High-Volume Pricing Scalable pricing structures designed for ongoing programs, high-volume testing needs, and long-term partnerships. ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/icon-2026-microscope.svg) ### 24/7 Operated Lab Our facility operates around the clock, ensuring continuous access to instrumentation and faster delivery on critical projects. ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/icon-2026-material-property-testing.svg) ### Problem-Solving Consultants We don't just run tests — our scientists work alongside your team to understand the challenge and design the right analytical approach. ## Why Teams Choose Us When a question demands more than a standard test — we have the depth, the instruments, and the scientists to answer it. ### Solve Complex Materials Problems Microstructure, surface chemistry, failure mechanisms — our scientists specialize in the difficult challenges others turn away. ### Access Advanced Instrumentation 75+ high-performance analytical instruments spanning microscopy, spectroscopy, surface analysis, and mechanical testing. ### Work With Real Scientists A multidisciplinary team of materials scientists, analytical chemists, and microscopy experts collaborates directly with you throughout every project. ### Get Results You Can Act On Every report includes scientific interpretation, not just raw data — designed to support decisions in engineering, quality, and R&D. ## Trusted Across Industries Where Materials Matter Most ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/icon-2026-particle-analysis.svg) ### Semiconductors & Electronics Thin film characterization, failure analysis, contamination detection, and process validation. ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/icon-2026-scanning-probe.svg) ### Energy Storage & Batteries Electrode characterization, phase analysis, and degradation investigation for next-generation energy materials. ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/icon-2026-analytical-chemistry.svg) ### Advanced Materials & Polymers Composition, structure, and performance analysis for novel materials at any stage of development. ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/icon-2026-partner.svg) ### Medical Devices & Life Sciences Biocompatibility-adjacent characterization, contamination investigation, and regulatory-grade analytical support. ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/icon-2026-optical-profilometry.svg) ### Aerospace & Manufacturing Structural materials, coatings, and weld analysis for components built to perform under extreme conditions. ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/icon-2026-little-blue.svg) ### Automotive Failure investigation, materials qualification, and surface analysis for powertrain, body, and EV applications. ## How It Works 1 ### Tell us what you need to understand Share your technical challenge, material, and objective. We take it from there. 2 ### We scope the right approach Our scientists select the techniques and experimental design best suited to your question. 3 ### Analysis performed in our lab Experiments are conducted in-house by experienced scientists using our own instruments. 4 ### You receive actionable results A clear, interpreted report — with findings that support real technical and business decisions. ## Analytical Capabilities Built for Depth Our facility brings together instrumentation and expertise across every major domain of materials characterization. ### High-Precision Materials Characterization XRD, XPS, SIMS, FTIR, Raman, and 70+ additional techniques ### Advanced Microscopy & Surface Analysis SEM, TEM, FIB-SEM, and more at atomic resolution ### Failure Analysis & Root-Cause Investigation Structured approach with full documentation ### Materials comparison & validation Verify compositions, detect impurities, and validate against specifications ### Interpretation From Experienced Analysts Learn what every result means for your material and your application ## Bring Expert Materials Analysis Into Your Workflow Whether you need to investigate a failure, characterize a new material, validate a process, or accelerate product development — the Covalent Core Lab is ready. [Talk to a Scientist](/contact-us/) --- # Terms and Conditions Source: https://covalent.com/terms-and-conditions/ Updated: 2026-05-14T23:11:39+00:00 --- # Terms and Conditions These Terms of Service (**“Terms”**) apply to orders for services (**“Services”**) provided by Covalent Metrology Services Inc. By ordering and using the Services, you agree to the Terms on behalf of yourself and any company or entity you are representing or acting on behalf of (we will call you and your company the**“Client”**in these Terms). These Terms form a binding agreement between the Client and Covalent Metrology Services Inc. (which will be called**“Covalent”**in these Terms) and supersede and prevail over any purchase order, written confirmation or other terms proposed by Client. Any purchase, written confirmation or other terms proposed by Client are hereby expressly rejected. The parties shall also be referred to as a**“Party”**or together as the**“Parties.”** **1. Scope of Services:**Covalent performs analysis and testing services (the “Services”) only as specified by Client. Reports, data or other deliverables issued by Covalent are for informational purposes only and are not intended for use as certification, qualification or calibration of any product or service. Client acknowledges the following: - Client assumes all risks associated with the reports, data or deliverables provided under these Terms, including but not limited to, any product, service, design, material or component developed, manufactured, sold or distributed by Client, whether or not based on the Services, reports, data or other deliverables. - Covalent makes no expressed or implied representation, warranty or compliance of any nature regarding the Service or any report, data or deliverable. Nothing contained in any report, data or deliverable issued by Covalent shall be deemed to imply or mean that Covalent conducts any quality-control program for the Client to whom the report is issued. - Covalent is not responsible for and does not warrant any design, manufacture or compliance of any product, service, material or component based on the Services or any report, data or other deliverable issued by Covalent. **2. Quotes for Services:**The Services will be confirmed in the quote we provide to Client (**“Quote”**), which may include the details of the Services that we will provide, pricing, and turnaround time for reports and data (collectively, the**“Deliverables”**). Any Quote is valid for ten (10) business days from the date issued and shall supersede and prevail over any purchase order, written confirmation or other document issued by Client; any terms of any purchase order, written confirmation or other document that conflict with the Quote or Terms are expressly rejected. If Client requests any change in the scope of the Services covered by a Quote, it shall do so in writing by requesting a change order (**“Change Order”**). Covalent reserves the right to accept, reject or propose different or additional terms for such Change Order. No Change Order shall be binding on the parties unless accepted by both parties in writing. In addition, if the assumptions that are the basis for the Quote are not correct or there are complications or developments that materially increase the amount of time required so that the Deliverables exceed the time originally anticipated, then Covalent has the right to suspend the Services and requote the Services. If the new quote is not accepted, Covalent has a right to cease work and Services on the project and charge the full amount of the original quote. **3. Services are Non-Exclusive:**The Services are provided on a non-exclusive basis. As an independent contract laboratory, Covalent reserves the right and discretion to perform analysis work and Services similar to those for Client for any other entity, unless a written mutual agreement is in place that restricts such other work by Covalent. Covalent further reserves the right to subcontract all or a portion of the Services to other laboratories or other third parties. **4. Client Obligations:**Clients are responsible for providing the following information and materials (collectively, “Client-Provided Materials”) for Covalent to provide the Services: - Samples to be tested; - All information necessary to complete work provided by Client, including as applicable: sites to be observed, detailed instructions regarding measurement and/or sample preparation, and such other information requested by Covalent to provide the Services; and - All necessary documentation, packaging, and instruction for handling Hazardous Materials, including Materials Safety Data Sheets, if relevant. “Hazardous Materials” shall mean any substance or material that has been determined by any state, federal or local governmental authority to be capable of posing a risk of injury to health, safety or property, including all of those materials and substances designated or defined as “hazardous” or “toxic” by any applicable law, rule, regulation or order. The failure of Client to provide the Client-Provided Materials may result in the delay of completing the Services. Client represents and warrants it has all necessary rights to provide the Client-Provided Materials to Covalent for purposes of providing the Services, including using, reproducing, and testing the Client-Provided Materials and that Covalent’s use of the Client‑Provided Materials will not infringe or violate any person or entity’s IPRights (as that term is defined inSection7below), privacy, publicity or other rights, or violate any law, rule, regulation or order, or contain any Hazardous Materials, unless specifically disclosed in Materials Safety Data sheets. Client is responsible for following all safety, security, and other rules of Covalent if present at a Covalent testing facility, for the protection of Covalent property from Client employees or contactors at a Covalent testing facility, and for the use and handling of Client-Provided Materials. Client assumes all responsibilities for work done at Covalent facilities by Client. **5. Storage, Disposal, and Return of Client-Provided Materials:**Client grants Covalent the right to store Client-Provided Materials during the period of the Services and for two (2) weeks after completion of the Services by issuance of a report by Covalent related to the Client Provided Materials (**“Project Period”**). After such period, Covalent shall have the right to dispose of or destroy the Client-Provided Materials in its sole discretion, without further obligation or liability to Client, unless Client notifies Covalent prior to the end of Project Period that it wishes to recover the Client-Provided Materials, and makes all necessary arrangements at its sole cost and risk to retrieve the Client-Provided Materials. Any costs of safely disposing of large or hazardous samples shall be billed to and paid for by Client. Client agrees that Covalent shall have no liability or responsibility for any loss, damage or theft of Client-Provided Materials while in the possession of Covalent. **6. Indemnification:**Client shall indemnify Covalent and its owners, officers, directors, employees, agents, and representatives from any and all liabilities, losses, damages, claims, lawsuits, and expenses (including attorneys’ fees, court costs, and amounts paid in settlement) that arise out of or relate to Covalent’s use of the Client-Provided Materials, Client’s breach of these Terms or the negligence or willful misconduct of Client; provided, however, that Client shall not be liable for any damages, losses, costs or expenses to the extent attributable to the negligence or willful misconduct of Covalent. **7. Intellectual Property Rights:**Covalent owns and retains all right, title, and interest, including all copyright, patent, trade secret, trademark, and other proprietary rights (“**IPRights**“), in any and all inventions, discoveries, trade secrets, know-how, improvements, methods, systems, software programs, practices, procedures and processes, and proprietary materials including, but not limited to, structural and functional information and other data repository, formulations, and techniques that are developed, conceived or reduced to practice outside of the performance of Services for Client and all modifications or improvements thereto (“**Covalent BackgroundIP**“). Client hereby acknowledges and agrees that any and all IP Rights that are developed, conceived or reduced to practice by Covalent in the performance of the Services and that is (i) within the field of or derived from the Covalent Background IP or (ii) does not rely on or incorporate any specifically Client-Provided Materials or Client Proprietary Information (“**Covalent DevelopedIP**“), is not part of the Deliverables and shall vest in and be the sole and exclusive property of, Covalent. No license is granted to Covalent BackgroundIP or Covalent DevelopedIP by these Terms. Provided Client has complied with these Terms and paid all required fees, Client owns all rights, title, and interest in the Deliverables, provided that Covalent shall have a non-exclusive, perpetual right to retain and use a copy of such Deliverables for its internal business, recordkeeping, and archival purposes. Client acknowledges and permits Covalent to collect and use generalized knowledge and data derived from the Services (“Resultant Data”) provided to improve its Services and products, including development of AI or machine learning enhancements to customer service or operations so long as such Resultant Data is used on an aggregate or deidentified basis or does not include any specifically identifiable Client Confidential Information. **8. Confidentiality:**Each Party (the**“Receiving Party”**) understands that the other Party (the**“Disclosing Party”**) has disclosed or may disclose business, technical or financial information relating to the Disclosing Party’s business (hereinafter referred to as**“Proprietary Information”**of the Disclosing Party). Proprietary Information of Covalent includes without limitation non-public information regarding features, functionality, and performance of the Services and the Covalent Background IP and Covalent Developed IP. Proprietary Information of Client includes non-public information in the Client-Provided Materials. The Receiving Party agrees: (i) to take reasonable precautions to protect such Proprietary Information, and (ii) not to use (except in performance of the Services or as otherwise permitted herein) or divulge to any third person (except to employees or subcontractors with a need to know) any such Proprietary Information. The Disclosing Party agrees that the foregoing shall not apply with respect to any information that the Receiving Party can document: (a) is or becomes generally available to the public, or (b) was in its possession or known by it prior to receipt from the Disclosing Party, or (c) was rightfully disclosed to it without restriction by a third party, or (d) was independently developed without use of any Proprietary Information of the Disclosing Party, or (e) is required to be disclosed by law. At any time upon the written request of the Disclosing Party, the Receiving Party shall return to the Disclosing Party or destroy, with such destruction certified in writing, any and all of the Disclosing Party’s Confidential Information in the Receiving Party’s possession, together with all notes, analysis, drawings, documents, designs, product samples, prototypes, and other tangible manifestations of the Confidential Information, including any copies and reproductions thereof. The Receiving Party may retain one (1) copy of the Confidential Information solely for legal and compliance purposes and any electronic back-up copies maintained in the ordinary course of business. **9. Payment:**Client will be invoiced for the fees specified in the Quote upon completion of the Services, provided that Covalent reserves the right to request payment prior to initiating the Services. All invoices are due net 10 days of invoice. Any past due invoices shall accrue interest at the rate of 1.5% per month or the maximum amount allowed by law, whichever is lower. Client can pay for Services by credit card by providing such credit card information to Covalent and Client authorizes Covalent to charge that credit card the amount of fees specified in the Quote. Client is responsible for shipping and handling costs for any materials or Deliverables, and any other project-specific cost such as special disposal costs, tooling, fixture design, and purchases of consumables, if not already included in the Quote. Client is responsible for all expenses associated with Covalent’s collection of fees, including attorneys’ fees and court costs. **10. Disclaimers:**Covalent disclaims any express or implied warranties, including any warranty regarding the timeliness, accuracy or completeness of the Services or Deliverables, the Services or Deliverables can be relied upon for any compliance, design or manufacture of any product or service, or any implied warranties of fitness for a particular purpose, merchantability or non-infringement. Client assumes all risk in relying upon the Services and the Deliverables. **11. LIMITATION OF LIABILITY:**IN NO EVENT WILL COVALENT BE LIABLE TO CLIENT FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL OR PUNITIVE DAMAGES, WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGE WAS FORESEEABLE AND WHETHER OR NOT COVALENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. COVALENT’S AGGREGATE LIABILITY UNDER THESE TERMS AND FOR THE SERVICES SHALL NOT EXCEED THE FEES PAID FOR SUCH SERVICES. THE DISCLAIMERS AND LIMITATIONS INSECTIONS1,10AND11WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. SOME JURISDICTIONS MAY NOT ALLOW DISCLAIMERS OF WARRANTIES OR LIMITATIONS OF LIABILITY, AND SO THESE PROVISIONS MAY NOT APPLY IN CLIENTS IN SUCH JURISDICTIONS. **12. Termination and Suspension of Services:**Covalent reserves the right to terminate or suspend any Services or Quote at any time in its sole discretion. Covalent may also terminate or suspend Services and withhold any Deliverables if Client breaches these Terms or fails to make payment when due.Sections5through14and any indemnification obligations or claims for amounts due from Client shall survive terminations. **13. General Provisions:** - Force Majeure. Notwithstanding anything else in these Terms, no default, delay or failure to perform on the part of either party will be considered a breach of these Terms if such default, delay or failure to perform is shown to be due to causes beyond reasonable control of the party charged with a default, including causes such as strikes, lockouts or other labor disputes, riots, civil disturbances, actions or inactions of governmental authorities or suppliers, epidemics, pandemics, war, embargoes, severe weather, fire, earthquakes, acts of God or the public enemy, nuclear disasters or default of a common carrier. - Governing Law and Jurisdiction. These Terms will be governed by and construed and enforced in accordance with the laws of the State of California, without reference to conflict of laws principles. Each party hereby irrevocably submits to the jurisdiction of the state and federal courts in Santa Clara County, State of California with regard to any dispute arising out of or relating to the Terms or the Services. The parties hereby disclaim and exclude the application hereto of the United Nations Convention on Contracts for the International Sale of Goods. - Time Limitations on Claims. Client is barred from bringing any claim relating to or arising out of the Services or these Terms more than one (1) year after such claim accrued. - Independent Contractors. The relationship of the Parties established by these Terms is that of independent contractors, and nothing contained in these Terms will be construed to (i) give either party the power to direct and control the day-to-day activities of the other; (ii) constitute the parties as partners, joint ventures, co-owners or otherwise as participants in a joint or common undertaking; or (iii) allow either party to create or assume any obligation on behalf of the other party for any purpose whatsoever. - Binding Effect. These Terms will be binding upon and inure to the benefit of the Parties hereto, their successors, and permitted assigns. - Amendments. No modification of, or amendment to, these Terms will be effective unless the same shall be in writing and signed by an authorized representative of both parties. - Partial Invalidity. If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, then the remaining provisions will, nevertheless, remain in full force and effect, and such provision will be reformed in a manner to effectuate the original intent of the parties as closely as possible and remain enforceable. If such reformation is not possible in a manner that is enforceable, then such term will be severed from the remaining terms, and the remaining terms will remain in effect. - No Waiver. No waiver of any term or condition of these Terms will be valid or binding upon either Party unless the same will have been mutually assented to in writing by an officer of both parties. The failure of either party to enforce at any time any of the provisions of these Terms, or the failure to require at any time performance by the other party of any of the provisions of these Terms, will in no way be construed to be a present or future waiver of such provisions, nor in any way affect the ability of either party to enforce each and every such provision thereafter. - Construction. The titles and section headings used in these Terms are for ease of reference only and shall not be used in the interpretation or construction of these Terms. No rule of construction resolving any ambiguity in favor of the non-drafting party shall be applied hereto. The word “including,” when used herein, is illustrative rather than exclusive and means “including, without limitation.” - Entire Agreement. These Terms set forth the entire agreement and understanding of the parties relating to the subject matter herein and supersedes all prior and contemporaneous communications, representations, discussions, and agreements between the parties with respect to such subject matter. - Assignment. Client shall not assign or delegate these Terms or any of its licenses, rights or duties under these Terms (whether by merger, sale of assets, sale of equity or otherwise) without the prior written consent of Covalent, and any purported assignment shall be void and of no force or effect. Covalent may freely assign or delegate these Terms or any of its licenses, rights or duties hereunder or subcontract the Services at Covalent’s sole discretion. - Notices. Client agrees to accept any notices and communications required under these Terms at the email address provided in the Client’s account. All such notices shall be deemed delivered upon the date sent by Covalent. Any notices to Covalent shall be sent to the following address: **14. Text Message Approval Notifications Policy:**The Covalent Messaging Program sends you SMS messages for quote approvals. We will send one message per approval with another possible request for CM number clarification. Message and Data Rates May Apply Opt-out by replying STOP. Customer Care Information: Call [408-580-0605](tel:+1-408-580-0605), reply HELP to a message or email [hello@covalent.com](mailto:hello@covalent.com) Link to [Privacy Policy](/privacy-policy/) **Covalent** 927 Thompson Pl Sunnyvale, CA 94085 ## Let's Solve Your Material Testing Challenges Together Consult with our scientists to analyze failures, accelerate development, and optimize material performance. [Talk to a Materials Scientist](https://covalent.com/contact-us/) --- # Covalent Connect Source: https://covalent.com/covalent-connect/ Updated: 2026-04-23T18:15:42+00:00 --- # Covalent Connect **The world of metrology at your fingertips** Access specialized materials characterization and testing services through a curated & vetted network of partner laboratories — guided end-to-end by Covalent scientists. [Talk to a Scientist](/contact-us/) ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/partner-lab-network-static-1.svg) 500+ Curated & vetted partner laboratories 9,000+ Projects completed across network 16+ Years Placing analytical work ## The Right Lab for Every Problem **Covalent Connect is seamlessly connected to Covalent — giving you a unified experience across our Core Lab and partner network.** Covalent Connect is our scientific network for specialized material characterization and testing. It connects companies to partner laboratories, university facilities, and unique analytical capabilities — through a single Covalent-led experience. Every lab in our network has been individually evaluated and vetted by Covalent scientists for scientific quality, instrument capability, and reliability. You never have to wonder if you're working with the right partner. ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/icon-2026-checkbox.svg) ### Individually curated & vetted labs Every partner is evaluated by Covalent scientists before joining the network — not just listed. ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/icon-2026-divergent.svg) ### Scientifically matched to your project Work is placed with the lab that has the best fit — by capability, experience, and availability — not whichever has capacity. ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/icon-2026-email.svg) ### One point of contact, start to finish You work with Covalent. We manage the labs, the timeline, and the results — so you don't have to. ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/icon-2026-divergent-2.svg) ### Scientifically interpreted results Every deliverable is reviewed and contextualized by our scientists before it reaches you. ## Stop Navigating a Fragmented Ecosystem of Testing Providers ### Find the Right Method Faster Many challenges begin with the wrong test. Our scientists define the correct analytical path before any work begins. ### Extend Your Internal Capabilities Access specialized techniques, unique instrumentation, and lab expertise without building additional internal infrastructure. ### Reduce Outsourcing Friction Avoid identifying labs, requesting quotes, and managing fragmented communication across multiple vendors. ### Get a Consistent Experience Work through one scientific partner that manages the entire process — from project definition to final results. ## Simple for You. Coordinated by Us. 1 ### Tell us what you need to understand Share your technical challenge, material, and objective. We take it from there. 2 ### We scope the right approach Our scientists select the techniques and experimental design best suited to your question. 3 ### Analysis performed in our lab Experiments are conducted in-house by experienced scientists using our own instruments. 4 ### You receive actionable results A clear, interpreted report — with findings that support real technical and business decisions. ## A Network Built on 16 Years of Scientific Partnerships Every lab in the Covalent Connect network has been individually evaluated and vetted by our scientists. This is not a marketplace — it is a managed network of trusted partners. ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/icon-2026-particle-analysis.svg) ### Curated Partner Laboratories 500+ partner labs, each individually assessed for instrument quality, scientific rigor, and track record of delivering reliable results. We only work with labs we trust with our own customers' projects. ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/icon-2026-scanning-probe.svg) ### Capabilities You Can't Build Internally University facilities, government labs, and independent specialty providers — access to techniques, instruments, and expertise that most companies cannot justify building or maintaining in-house. ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/icon-2026-optical-profilometry.svg) ### Scientific Oversight On Every Project Covalent scientists stay involved from scope to delivery. Every result is reviewed before it reaches you — ensuring quality, consistency, and interpretability regardless of which lab performed the work. ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2026/04/icon-2026-little-blue.svg) ### 9,000+ Projects Across the Network Over 16 years placing analytical work across a wide range of industries and material types. We know which labs deliver and how to match the right one to your specific project objective. ## Bring Expert Materials Analysis Into Your Workflow Whether you need to investigate a failure, characterize a new material, validate a process, or accelerate product development — the Covalent Core Lab is ready. [Talk to a Scientist](/contact-us/) --- # Nexus Membership Source: https://covalent.com/nexus-membership/ Updated: 2026-03-11T01:19:06+00:00 --- ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/themes/covalent/assets/images/blog-default-banner.jpg) ![](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/themes/covalent/assets/images/blog-mobile-banner.jpg) # Become a Nexus Member Get the most out of your partnership with Covalent. [See All Nexus Benefits](#annual-nexus-plan) ![](https://img.youtube.com/vi/3m04U1cumXY/hqdefault.jpg) ## About Nexus Benefits With your**Nexus Membership**, unlock impactful support that will give you a measurable competitive advantage. ### Prioritized Turnaround Times Typically -30% off Standard turnaround time We know speed is critical for your projects and Covalent aims to be always faster to deliver. With Nexus, your samples get prioritized over non-Nexus projects to be analyzed as quickly as possible. This ensures you always get the insights you need when you need them. ### Member Pricing and Exclusive Offers Nexus members get rewarded with special pricing on every technique, starting at 5% off. Nexus members gain access to exclusive special offers and discounts. Start saving now: as soon as you sign up you’ll receive a base 5% off on all analytical techniques. Our member also receive limited time exclusive special offers so they can explore new analytical techniques or get large batches of samples processed at a fraction of the cost. ### Free Expert Consultation With your Nexus Membership, direct access to the experts is included. All Nexus members get a free 30 minute consultation with a Covalent Expert to go over the deliverables of every project. Our team of PhDs and advanced degree holders is dedicated to mastering the analytical techniques we offer and understanding deeply the meaning of the data we provide. Team and Enterprise Nexus members get access to experts to ask questions, request webinar topics and dive deeper in their technology in quarterly reviews. ### Access to Nexus Member Only Events Nexus members are invited to exclusive online and in-person designed to expand their thinking Join a community of scientists and engineers passionate about innovation, learning, and pushing the boundaries of materials sciences and engineering. You will be invited to Covalent exclusive events featuring world class guest speakers and designed to spark curiosity and resonate with your expertise. ## Annual Nexus Membership Plan Pricing ### Individual $295 $420 Save 30% 1 member ### Team $2.5k $5k Save 50% Up to 20 members ### Enterprise Custom plans available for large organizations Member Pricing (5-10% Discount) Priority Turnaround Time (~30% off Std TAT) Exclusive Offers & Flash Discounts Free Expert Consultation Access to Nexus Member Only Events Dedicated Account Manager Nexus Dashboard for Team Management [Select Plan](https://portal.covalent.com/) [Select Plan](https://portal.covalent.com/) [Contact Us](https://go.covalent.com/enterprise-nexus-membership-covalent/) ## Frequently Asked Questions - ### How do I sign up? You can sign up directly online or ask for a Nexus Membership next time you ask for a quote from Covalent. - ### What techniques and solutions are included? Nexus applies to all services Covalent offers: every technique, every solution. - ### Can I share my Nexus Membership with my team? While the Nexus Individual Membership is for a single email address only, your team can opt for a Nexus Team Membership and get up to 20 seats. The Teams Membership gives additional benefits that lower the admin load of complex projects and assists with project management. - ### How much does it cost? The membership is annual and costs $295 per person and per year. ## Interested in the Nexus Membership? Sign Up Today. [Join the Nexus Membership](https://covalent.com/contact-us/) --- # Privacy Policy Source: https://covalent.com/privacy-policy/ Updated: 2026-02-26T02:07:19+00:00 --- # Privacy Policy ## Covalent Respects Your Privacy Covalent has a variety of engagement points where we may capture your information, including: - When you visit this website. - When you visit our applications. - When you visit our platform. - In e-mail, text or other electronic messages between you and us. - When you subscribe to one of our communications. - When you attend a webinar, or an event hosted or sponsored by us. - Third party sources, such as: - Social Media (Facebook, Twitter, LinkedIn, Instagram), when you send us instant message requests or download pieces of content about us, for example. - Third party programs –webinar registration or attendance and downloading of content. ### I. General Information #### Information We Collect About You and How We Collect It Covalent Metrology collects multiple types of information about you as a user of our website, including information you provide to us and information we collect automatically via data collection technologies, as detailed below. #### Information You Provide To Covalent Information we collect on or through our website may include: - Identity and contact details, such as name, postal address, e-mail address, telephone number. - Information that you provide by filling in forms on our website. This includes information provided at the time of subscribing to our newsletters, webinars or email notifications or when requesting further information, services or submitting a quote request. - Records and copies of your correspondence (including e-mail addresses) if you contact us. - Your responses to surveys that we might ask you to complete for market research purposes. - Your search queries on the website. - Your interactive quote list creation or compare services activity - Information We Collect Through Automatic Data Collection Technologies As you interact with our website, we may use automatic data collection technologies to collect certain information about your equipment and browsing actions, including: - Details of your visits to our website, including traffic data, location data, logs and other communication data and the resources that you access to use on the website. - Information about your device and internet connection, including your IP address, operating system and browser type. Information we collect automatically is statistical data. This helps us to deliver more personalized service. ### II. Cookie Information Covalent uses cookies and similar technologies in our website and landing pages that help us collect relevant information. The collected data helps with ease-of-authentication, security, identifying your preferences, analytics, and otherwise monitoring the functionality and performance of the website or landing page. If you do not wish to have cookies placed on your computer or in local storage, you may adjust your web browser settings accordingly. ### III. How We Use Your Information - To present our website, applications, and platform and their contents to you. - To provide you with information, products or services that you request from Covalent. - To notify you about changes to our website, products or services. - To allow you to participate in interactive features on our website. - To improve our website and deliver a more personalized service to you. - For statistical purposes to help us improve our website and our services. - For any other purpose with your consent. ### IV. Disclosure of Your Information We may disclose aggregated information about our users, and information that does not identify any individual, with third party vendors who my use it for marketing purposes. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties. ### V. Data Security We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information along with measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. ### VI. Contact Information To ask questions or comment about this privacy policy, contact us at [hello@covalent.com](mailto:hello@covalent.com) ## Let's Solve Your Material Testing Challenges Together Consult with our scientists to analyze failures, accelerate development, and optimize material performance. [Talk to a Materials Scientist](https://covalent.com/contact-us/) --- # FAQs Source: https://covalent.com/faqs/ Updated: 2026-01-13T05:35:15+00:00 --- # Frequently Asked Questions ## About Covalent - ### What does Covalent do? Covalent provides researchers and engineers with holistic analytical services to empower scientific discoveries and advanced materials and device innovation. Our materials science experts provide strategic recommendations that help you target the proper techniques to answer your metrology questions. From there, we scope a custom experiment design and execute the measurements and analysis needed to supply accurate, reliable data, insightful models, and actionable results. - ### What kinds of analysis can Covalent perform? Covalent can run over 150+ analytical techniques in-house at our state-of-the-art lab. In addition to the capabilities we provide internally, Covalent partners with qualified and vetted service laboratories around the world to bring you comprehensive testing conveniently from one source. ### Our services include: - Full-suite Failure Analysis and X-ray Imaging. - Electron Microscopy (both SEM and TEM). - Analytical Chemistry. - Optical Profilometry and Microscopy. - Scanning Probe Techniques for Imaging / Analysis. - Material Property Testing. - X-ray Characterization. - Particle Analysis. - Surface Characterization. - ### Where is Covalent located? Covalent’s primary lab is headquartered in the heart of Silicon Valley at: **Covalent Metrology 927 Thompson Pl Sunnyvale, CA, 94085** Our brick-and-mortar laboratory is fully modernized and maximally secure, with RFID sample tracking onsite and over $20M of cutting-edge analytical instruments securely integrated with Covalent’s custom Cloud platform. Covalent also partners with an expanding global network of qualified service laboratories to better support clients worldwide. - ### How much does it cost to work with Covalent? Covalent is committed to making top-quality materials insight as easily accessible as possible. **Our competitive pricing varies by technique**, and we offer flexible business models that scale with you through short- and long-term projects and service contracts. Discounted rates are available on bulk orders, prepaid contracts, and all internal services ordered through our [Nexus membership](/nexus-membership/). To enquire about the base pricing for our services, [contact us](/contact-us/)online or email us at [hello@covalent.com](mailto:hello@covalent.com). ## General Logistics - ### How soon will I receive the results of my project? **For most of Covalent’s in-house techniques and services, full test results are usually available within ~ 5-7 business days** (from the date we receive your samples). The particular turnaround time for your project will vary based on the technique(s) used, the number of samples you need tested, and whether or not your project involves additional data processing, interpretation, analysis, and/or reporting. **Raw data, on the other hand, can be made available immediately** after measurement via our secure Digital Platform, as all Covalent’s in-house instruments are fully integrated with the Cloud. - ### Does Covalent offer expedited testing? For urgent testing needs, Covalent offers *Rush* service for most of our in-house techniques. Our pricing covers standard turnaround, as well as ***Same-Day, 24-hour, and 48-hour expedited turnaround options.*** - ### Does Covalent offer discounts for longer turnaround times? **Yes, for many in-house techniques!** Our base pricing assumes standard testing modes with standard turnaround times. If you are flexible about your project’s turnaround, you may be eligible for a discount on many of Covalent’s most popular services. If you are not in a rush to get your results, let your salesperson know as soon as possible in the scoping process to find out whether your project qualifies for a reduced-rate turnaround. - ### Where should I send my samples? Who should I address them to? For jobs requiring any of Covalent’s in-house techniques, please send samples to our headquarters lab and indicate your project’s CM Number (the Order ID found on your quote) in the Attn line. For example: **Attn: CM000012345** Covalent Services 927 Thompson Pl Sunnyvale, CA, 94085 - ### How do I get my samples back after the analysis is complete? If you want your samples returned to you after your measurements are completed, please notify Covalent’s [sales operations team](mailto:salesops@covalent.com) via email, or submit your request through the Collaboration Chat tool in the [Order Portal](https://portal.covalent.com/). One of our operations staff will reach out for more information about how and where you would like us to ship the samples. Please note that outside the range of our Little Blue courier service, you will be responsible for all shipping and handling expenses associated with returning a sample to you after a project is completed. Unless otherwise agreed upon, Covalent’s policy is to retain samples for up to 30 days after they are received and then dispose of them per safety guidelines and state law. - ### Does Covalent provide courier services? Yes! Covalent’s [Little Blue](/) courier operates throughout the greater Bay Area in California. For qualifying projects, our team will pick up and/or drop off your samples free of charge. Click the link above or email [littleblue@covalent.com](mailto:littleblue@covalent.com) to request sample pickup or delivery. - ### How should I pack my samples for shipping? If you are mailing your samples to Covalent, please ensure they are packaged as securely as possible. Covalent is not responsible for any contamination, degradation, or damage incurred during transit. ### To ensure your samples are processed as quickly as possible upon arrival, we also ask that you include a shipping note with the following information: - The Project CM Number / Order ID. - Your Name and Email. - Safety Data Sheet/SDS if applicable. ## Payments - ### Where should I submit my Purchase Order (PO)? Please send your PO via email to [salesops@covalent.com](mailto:salesops@covalent.com) and copy [accounting@covalent.com](mailto:accounting@covalent.com). You can reach out to [salesops@covalent.com](mailto:salesops@covalent.com) with any questions. - ### Why must I still approve my quote after submitting a Purchase Order (PO)? Covalent is committed to your success; to deliver the most impactful results, we work to ensure that our technical experts understand the context and objectives of your project as completely as possible, and that they have developed a work plan to get you the insights you really need. Your quote contains much more detail than a purchase order does! While this does introduce an extra step, we’re big believers in the old adage that ‘it is always better to measure twice before you cut once!’ Your review and approval of all the information in your quote validates our alignment on your goals and our plan to achieve them. - ### What payment methods does Covalent accept? Covalent makes it easy to remit payments. We accept cash, credit cards, money order, cashiers checks, and bank transfers. More instructions on how to pay can be found on your invoice. At this time, we are not accepting payments through our online platform. Please contact [salesops@covalent.com](mailto:salesops@covalent.com) if you encounter any difficulties submitting your payment. ## Covalent’s Digital Platform - ### How do I register in Covalent’s Digital Platform? Submit a registration request at: [https://portal.covalent.com/registration](https://portal.covalent.com/registration/?_gl=1*1jhcln3*_gcl_au*MTMzNTMzNDgwNi4xNzUyNDc3NjM0) Do not be alarmed if you cannot log in immediately once this form is submitted! To ensure the security of all our customers’ data, our Digital Platform team reviews each request and must approve and activate your account before you can log in. This authorization process may take up to 24 hours but is usually completed within the same business day. - ### What is the “OTP” and where can I find it? “OTP” stands for “One-time Password” – a security key automatically generated by our secure Cloud portals whenever you try to log in for the first time on a new device or from a new IP address. Your OTP for a given login will be emailed from our servers directly to your registered email address, usually within 0-2 minutes. If you have received a notification that an OTP was sent, but it is not showing up in your email inbox, please try looking for it in the Spam / Junk or All Mail folders. If you have not received this email after more than 5 minutes, please contact our sales operations specialists at [salesops@covalent.com](mailto:salesops@covalent.com) for further troubleshooting assistance. - ### How can I reach Covalent’s technical experts about my project? We prioritize transparency and easy communication. To chat with the Covalent experts on your project in real time, try the Collaboration Chat tool on our Digital Platform. You can access it from your Order Portal by clicking on any of your current or past projects. You can also contact your technical experts via email or phone or schedule a 15- or 30-minute consultation call to discuss your results, answer any lingering questions, and coordinate the next steps. (Please note that while your first project follow-up call is typically free of charge, if your project requires more extensive support than was initially quoted, then you may need to purchase additional hours with our technical staff). - ### Where do I upload supporting documents for a project? In the Covalent Order Portal, you can upload supporting documents under the Additional Documents section of your project’s collaboration page. Navigate to this page by clicking the highlighted CM Number (the Order ID found on your quote) for this project. Click the blue “Upload” button to browse for the file you wish to upload. ![FAQ: Supporting Documents Upload in the Order Portal Collaboration Page](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2025/07/Covalent-FAQ-Images_DP-AdditionalDocs.png) **Please upload supporting safety handling sheets under the SDS designation.** **All other supporting materials can be uploaded by clicking the blue “Upload” button under the Supporting subsection of** Additional Documents **(such materials may include project request documents, photos of your samples, part or component specifications or critical dimension measurements, reference data or images, etc).** - ### Where can I find my results / data? Your data and reports will be uploaded immediately after collection to your account in Covalent’s secure [Data Portal](https://portal.covalent.com/?_gl=1*v8il21*_gcl_au*MTMzNTMzNDgwNi4xNzUyNDc3NjM0), where you can download a copy to your local system. Check out the new Solution Portal module in our digital platform to view, analyze, or explore your results online! - ### How do I download my results / data? Log into your account in Covalent’s Digital Platform. To download project files in bulk, navigate to the Data Portal. You will find your project listed under your company name. Click the right-facing chevron/triangle icon (>) to open a drill-down view of the associated files. To reduce / close the folder, click to toggle the down-facing chevron/triangle icon (∨). You can select multiple files at once and use the left-hand buttons to download the selected items: ![FAQ: Downloading Files from the Data Portal - Menu 1](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2025/07/Covalent-FAQ-Images_DP-DataPortal-1.webp) Or you can act upon each file individually using the buttons on the far right-hand of the line: ![FAQ: Downloading Files from the Data Portal - Menu 2](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2025/07/Covalent-FAQ-Images_DP-DataPortal-2.webp) Once logged in, you can also view, download, and even analyze or annotate your results using Covalent’s new Solution Portal. Select this portal from the header menu to view folders for each of your projects with Covalent (organized by their CM number). ![FAQ: Solution Portal Navigation - Project Folders](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2025/07/Covalent-FAQ-Images_DP-SolutionPortal-1.png) Once you have opened the project folder, you can drill into the particular data you need: files within each folder are grouped first by sample ID, and then by technique. To download a data file, click the down-facing arrow icon adjacent to the file name (![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXcUWcXraSNIpi6dm6WI2wRXsf7XBolfTciQyi7RQUcXZjq04gVliBkfBrVkRrlvHGpl_UcwOcwAcWVqo3Bxh5ZZWG7dg0df05BhKYnSHOfYE7nPoCuzp5rUNqndmlqKaxmiA0Gfmt7EhpSw2mjGRhoiigh4?key=HMU-YPpRD7Oamo96-SYU0g)). ![FAQ: Solution Portal Navigation - Sample data](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/covalent.com/wp-content/uploads/2025/07/Covalent-FAQ-Images_DP-SolutionPortal-3.webp) - ### How do I give other members on my team access to a project folder? To share results with your colleagues, or to invite them to collaborate with Covalent experts during project execution, you can invite them to your project from within the [Order Portal](https://portal.covalent.com/). First, have your intended collaborators register in Covalent’s Digital Platform by submitting a [registration request form](https://portal.covalent.com/registration/?_gl=1*1ijlm4h*_gcl_au*MTMzNTMzNDgwNi4xNzUyNDc3NjM0). Log in and open up the project you wish to add team members to. Scroll down to the “Team members” section of the job dashboard. Click “Add team member.” This will open a drop-down menu that lists all registered users from your company. Once your teammate has completed their registration, you can select them from this menu to add them as a collaborator to this CM number. As a registered team member on the project, they will be able to review all aspects of the project, including the quote and scope of work. They will be able to upload supporting documentation, chat with our Covalent experts using the Collaboration Chat features, and view and download the results of the project. ## Have Further Questions? Get in touch with our experts to discuss your material testing challenges. [Contact Us](https://covalent.com/contact-us/)